If you cannot find the solution in the 'FAQ', please describe the problems you are experiencing in details in the form below, and fill the email properly to avoid emails not sent.
- When users report a problem, be sure to provide detailed information save time of sending emails back and forth.
- Because the user password is encrypted, please go through the password query function to get a new password.
- After reporting, please be patient waiting for reply, if a reply is not received, it can be classified to junk mail.
- When users reports issues, be sure email and account are filled properly to avoid information not found or email not sent to your mailbox.
- It is recommended that users avoid using 126,163, PChome email to avoid being unable to receive related emails from this site.